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Verizon suckage

March 6, 2009 by Jin
Filed under Jin's Corner, Off the Wall, Recent

Verizon It’s amazing how painful a company can make a fiber optic service installation. About three weeks ago, I decided to take advantage of Verizon’s new FIOS Internet service offering and have them install it at my house. I was getting along pretty well with vanilla, low grade DSL (768 kbs), but FIOS offered speeds of 20 MBs, and it seemed to make sense to upgrade given more higher resolution content was being offered on the Internet. The technician left my house about 2 hours ago, but I’m still seething. Read more

Tags: customer service, failure, FIOS, installation, Verizon

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